Live Chat Software
Live chat that feels premium.
A beautifully designed widget, a unified inbox, AI answers, and a real human on the other side — all from one script tag.
60-second install
One script tag. Works on any site — Webflow, Shopify, WordPress, custom, anything.
Unified inbox
Live chat, contact forms, support tickets, and email — one screen, one queue, one team.
Per-domain branding
Different products, different sites, different brand. One workspace, separate widget profiles.
Origin allowlist
Lock the widget to your own domains so nobody else can embed your team's time.
Rate-limited by default
Built-in abuse protection. Burst limits, sustained limits, and max message length — all configurable.
Realtime everywhere
Messages appear instantly for visitors and agents. No polling lag.
Beyond live chat
Add AI customer support, switch to a full AI help desk, or scale globally with multilingual support.
Frequently asked questions
- What is live chat software?
- Live chat software is a tool you embed on your website so visitors can talk to your team in real time. Modern live chat — like G.E.N.I.S.E.™ Connect — also includes AI assistance, multilingual translation, and a shared inbox for your support team.
- How do I add live chat to my website?
- Paste a single script tag into your site's HTML. The widget appears in seconds and is fully customizable from your admin panel — no developer needed.
- Does live chat work on mobile?
- Yes. The Connect widget is fully responsive, supports swipe-to-minimize, and is optimized for one-handed use on phones.
- What happens when agents are offline?
- The AI takes over, or visitors can leave a message that hits your inbox and triggers an email reply via Connect's transactional email.
- Can I customize the look of the widget?
- Yes. Choose from premium themes (Gold Classic by default), set your logo by URL, customize the welcome message, subtitle, and launcher text per domain.
Bring G.E.N.I.S.E.™ Connect to your site
Live chat, AI support, and a unified inbox — installed in under a minute.